OSTOMY & COUNSELING SERVICES

Support For Life After Ostomy Surgery

We help you navigate every stage, from recovery to long-term management, with expert guidance and compassionate support so you can get back to living fully.

Understanding the Challenge

EVERY PATIENT'S JOURNEY IS UNIQUE

Adjusting to an ostomy can bring a new set of daily challenges,from managing equipment and skin health to rebuilding confidence in everyday activities.

Many patients receive initial guidance after surgery, but ongoing support is often limited. As a result, issues like leakage, irritation, discomfort, and uncertainty can persist long after recovery. Over time, these challenges can impact independence, confidence, and overall quality of life.

We believe ostomy care should be continuous, personalized, and focused on real life. Our team provides practical guidance and ongoing support to help you manage your ostomy with confidence and get back to living on your terms.

Certified, Experienced Ostomy Care Professionals

Patient-Centered, Compassionate Approach

Commitment to Education & Long-Term Wellness

Patient-Centered, Compassionate Approach

What we offer

     

✓Pre and Post Surgical Eduation - Guidance before and after surgery to help you understand what to expect and how to prepare for each stage of recovery.
✓Ostomy Appliance Fitting & Troubleshooting -  Hands-on support selecting and fitting the right appliance, solving problems when they arise.
✓Skin Care & Complication Management - Proactive monitoring and treatment of peristomal skin conditions to prevent and address complications early.
✓Nutritinoal & Lifestyle Guidance - Practical support for diet, activity, and daily routines to help you live comfortably and confidently.
✓Emotional Support & Counseling - A compassionate space to process your experience, ask questions, and build confidence in your recovery journey.
✓Ongoing Follow-Up Care - Consistent check-ins and adjustments to your care plan as your needs evolve over time.

Patient fit

Who This is For

Our ostomy care services are designed for patients experiencing:

  • New Ostomy (Colostomy, Ileostomy, Urostomy)
  • Difficulty Adjusting After Surgery
  • Skin Irritation or Breakdown
  • Leakage or Pouching Issues
  • Uncertainty with Ostomy Management
  • Changes in Lifestyle or Routine
  • Need for Ongoing Support and Education

YOUR JOURNEY

What to Expect

 

✓Initial Consultation with a Ostomy Specialist - A comprehensive review of your surgery, current setup, skin health, and daily challenges.
✓Personalized Diabetes Care Plan - Customized recommendations for pouching systems, skin care, and daily routines tailored to your lifestyle.
✓Ongoing Monitoring with A1C Management  - Continued guidance to address issues, improve comfort, and help you manage your ostomy with confidence over time.

Ostomy FAQ’s

General Practice & About Innovative Health

What is Innovative Health?

Innovative Health is a physician-partnered healthcare organization focused on improving outcomes for patients with chronic conditions like diabetes, complex wounds, and metabolic disorders. We combine advanced therapies with personalized care to support long-term health.

What makes Innovative Health different?

We focus on treating the whole patient, not just symptoms. Our care model combines innovative therapies, physician oversight, and individualized treatment plans designed to improve outcomes and quality of life.

Do I need a referral?

For most treatments, no referral is required. However, you can contact us directly and we will work closely with physicians for referrals when appropriate.

Who oversees my care?

All care is directed by licensed providers who tailor treatment plans based on your individual needs.

What conditions do you treat?

We specialize in diabetes care, wound care, metabolic health, and regenerative therapies, with a focus on improving long-term outcomes.

Ostomy & Ostomy Counseling

What is ostomy counseling?

Ostomy counseling provides education, support, and hands-on care to help you manage your ostomy comfortably and confidently. This includes healthy living with your ostomy, including nutrition, exercise, travel and sexual health. 

Who needs ostomy counseling?

Anyone living with an ostomy, whether it’s new or long-term, can benefit. Many patients seek support for leaks, skin irritation, poor fit, or simply to feel more confident managing daily care. Additionally, if you are scheduled to have ostomy surgery, it is recommended that you are seen and begin education before your surgery date.  

Do you provide care in my home?

Currently, we do not offer in-home visits. 

Will you help me find the right supplies?

Absolutely. We guide you in choosing the right products for your needs and can help you understand how to order supplies and navigate insurance coverage. 

Can you help if my ostomy has changed over time?

Yes. Changes in your body, weight, or health can affect how your ostomy functions. We reassess and adjust your care to ensure continued comfort and effectiveness. 

Is ostomy care painful?

Most ostomy care should not be painful. If you’re experiencing discomfort, it’s often a sign that something needs to be adjusted. We can help address tha

How long does it take to feel comfortable managing an ostomy?

It varies for each person, but with the right support and education, most patients become more confident over time. Our goal is to help you feel comfortable and independent as quickly as possible. 

Will my insurance cover these services?

Many insurance plans cover ostomy care and counseling. Our team can help verify your benefits and explain what to expect before you begin. 

What makes your care different?

We take a personalized, patient-first approach—focusing not just on the ostomy itself, but on your comfort, confidence, and quality of life. You’ll have ongoing support, not just a one-time visit. 

Treatment Experience

What should I expect at my first visit?

You’ll meet with a provider who will review your medical history, discuss your goals, and create a personalized care plan.

What should I bring?

Bring your insurance card, a list of medications, and any recent labs if available.

How long are visits?

Visit length depends on the service, but many treatments range from 1 to 3 hours.

Insurance & Logistics

Is this covered by insurance?

Many of our services are covered by insurance, though coverage varies by plan. Our team can help verify your benefits.

What if I don’t have insurance?

We offer self-pay options and can walk you through available choices.

Where are you located?

We provide services in multiple locations and care settings. We can help you find the option closest to you.

How do I schedule?

You can call us directly. We’re happy to help you find a time that works.

TESTIMONIALS

What Our Patients Are Saying About Us

Absolutely Thrilled

I was thrilled to see my my results due to these treatments. I look forward to seeing more of these positive results via the Innovative Diabetic Center's treatment program. As a former educator, I also enjoyed their teaching methods. They were informal to the point of feeling like conversations. Would I recommend this program? Yes, I can see where this program would benefit you with both your diabetes and your chronic kidney disease. It takes time, but it's time well spent.

Gail

Above and Beyond

Every visit, the staff goes above and beyond to make sure my father receives the attention and support he deserves. It’s clear that the entire team truly cares about their patients and takes pride in providing high-quality, comprehensive diabetes care.

I want to specifically recognize Austin Mill and Nicole Taylor, who have both been absolutely fantastic. Their knowledge, patience, and dedication are remarkable, and they’ve made a real difference in my father’s health journey. That said, every staff member at Innovative has contributed to making this experience exceptional.

Jacob Gilchrist

Staff are Wonderful

I have been doing infusion therapy a couple of weeks. Already my blood sugars have gone down and noticed some weight loss. Staff are wonderful. Explained everything clearly and very attentive. On track to no longer be pre diabetic but normal blood sugars.

Ngaio Tracy

Get Started Today

Take the Next Step Toward
Better Health

Schedule an appointment with Innovative Healthcare today and discover what a truly different approach to healing can do for you.